Warranty terms

The guarantee is valid for 2 years after delivery of the systems. We guarantee the proper functioning of the system within its limits. The following points must be observed by the buyer:

• The system must be installed and used according to the manufacturer’s directions.
• The system must be used under normal conditions.
• The system or parts thereof cannot be utilized beyond its limits (max. load / side load).
• The system must be used within the prescribed temperature range (–15 to +45 °C).
• The system should not be exposed to any chemicals or other aggressive agents.

The guarantee covers production and material faults on Ergoswiss AG’s part. For faulty operation by the customer, or during attempt to disassemble the system, the guarantee becomes null and void.

CE identification

Since the Ergoswiss–System needs an external force to retract the cylinder, the system is not considered a «Machine» and therefore does not have CE identification. All relevant European guidelines are maintained. A «Manufacturer Statement» can be obtained from us at any time.

The electronic drive must be labelled and tested according to EN guidelines for electrical products and CE–identified. Test certificates can be obtained from us.